Shipping Policy
Shipping Policy
Thank you for shopping at My Store! We are committed to delivering your orders quickly, safely, and reliably. Please read our shipping policy carefully before placing your order.
1. Shipping Destinations
We currently ship to all 50 US states. At this time, we do not offer international shipping or delivery to P.O. Boxes and APO/FPO addresses.
2. Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding federal holidays) after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
During peak seasons or promotional events, processing times may be slightly longer. We appreciate your patience.
3. Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Free Standard Shipping | 5–8 business days | Free on qualifying orders |
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after your shipment confirmation email is sent.
5. Shipping Carriers
We partner with trusted carriers including USPS, UPS, and FedEx to ensure your orders arrive safely and on time. The carrier used for your order will depend on your location and the shipping method selected.
6. Shipping Restrictions
- We do not ship internationally at this time.
- We do not deliver to P.O. Boxes or APO/FPO addresses.
- Certain oversized or heavy items may have additional shipping surcharges, which will be displayed at checkout.
7. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date at misfits-98-mouser@icloud.com. We will work with the carrier to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions about your shipment, please don't hesitate to reach out:
- Email: misfits-98-mouser@icloud.com
- Response Time: Within 1–2 business days